RETURNS AND EXCHANGES

If you are unhappy with your purchase, you are welcome to return your items for an exchange or Store Credit within 30 days (45 days for International) as we do not refund for change of mind or incorrect sizing. If you purchased your items using a discount code, your store credit will be the final amount you paid for that item (minus the discount). Store Credits expire within 12 months, and can be used on any item/s on our website.

Items will only be accepted if returned in 100% original condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan.

Customers must cover the postage cost to send the item back to us.

ALL SALE ITEMS ARE FINAL, THERE IS NO EXCHANGE OR REFUNDS ON SALE ITEMS.

Please note: We do not accept the return of any socks or boxer briefs unless defective or faulty.

All clothing & swimwear must be tried on over underwear for hygiene. Do not remove the hygiene seal on swimwear as returns will not be accepted if removed (unless defective).

It is recommended that you use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.

Items which do not satisfy the above Conditions of Return for our change of mind policy will not be accepted and the customer will be notified.

To process a return or exchange, simply follow the below steps

1. Complete the below form.
2. Then post the item(s) you are returning back to us via our Australian Returns Portal here (cost to return is at the customer's expense). Please note: For international customers, please arrange for your item to be returned through your local post office.
3. Returned item(s) must be received in their original sellable condition, unworn, unsoiled, unwashed and with all garment tags attached. Our team will inspect the return before we issue an exchange. If the item is perceived faulty, we will follow our internal two-step QC process before deeming it faulty and contact you with next steps.
*If returning Swimwear, original hygiene sticker must be in-tact upon return. Please ensure you try on your swimwear with underwear prior to deciding if the fit is right for you. Beau Hudson reserves the right to refuse your return if upon inspection it is evident it has been removed and placed back on.

        RETURNS AND EXCHANGES FORM


        This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

        If you have any questions or concerns, please reach out to our customer care team here.

        *Beau Hudson reserves the right to refuse the return if it does not meet our Return and Exchange conditions.

        **We do not exchange, return or refund final sale items; they are all final sales, so please ensure all terms and sizing information is read prior to purchasing. 

        100% Store Credit Return

        We want you to love your Beau Hudson styles as much as we love creating them! You can return full priced items within 30 days of receiving your order and receive a 100% Store Credit to spend at beauhudson.co instead of an exchange. Please note, items still have to be in their original sellable condition, unworn, unsoiled, unwashed and with all garment tags attached. 

        Return Shipping

        We recommend that your return item(s) are done via a trackable postage method. Beau Hudson will not be held liable for parcels lost in transit. Please allow up to 10 days for your parcel to be returned to us. Once we receive your item(s), we will work as quick as we can to organise your exchange or refund and get in touch.  

        All items (unless perceived faulty) are to be returned in their original condition, unworn, unsoiled, unwashed and with all tags attached. Please note, we do not have to accept "change of mind" items under the ACCC as the Consumer Guarantee.

        Stockists

        Beau Hudson products purchased through external stockists, are in line with the stockist’s purchase policy and therefore can only be returned to their original place of purchase.