Returns + Exchanges
If the sizing or style you have selected is not quite right, you have 30-days to reach out to us so we can assist you in getting it right with our Returns + Exchanges.
Please Note: All ‘final sale’ items and ‘outlet’ purchases are final. We do not offer exchanges, refunds or returns for change of mind or incorrect sizes on any ‘final sale’, ‘clearance’ or ‘outlet’ items. Be sure to read our full sale terms prior to purchasing.
Shipping
We pick, pack + ship orders within 24HRS (excluding sales, weekends, public holidays and high demand periods).
From Nov 11, 2021, shipping timeframes change due to high-demand periods with a larger than normal volume of orders being processed. Please allow up to 10 days for your order to be picked and packed, prior to it being shipped.
Australian orders
We offer a $10 flat rate fee for all orders under $120 and this is sent via Express Priority Service with StarTrack. All orders over $120 instantly qualify for FREE Express Priority with StarTrack also! Once shipped, Australian orders will take 24-48 hours to arrive to your door. (Shipping timeframes are advised by our freight carriers).
International orders
We offer a $15 flat rate fee for all orders under $150 via Standard International Shipping. All orders over $150 instantly qualify for FREE standard shipping.
Standard shipping timeframes are 10-14 days (shipping timeframes are advised by our freight carrier).
Express shipping is available for a flat fee of AUD$30, and you will receive your order in 7-10 days.
**Due to the current climate and Australia Post delays, International shipping timeframes are approx. 20 days**.
Please check your country for "Return" options - due to COVID delays, certain countries are preventing rtet
