FREQUENTLY ASKED QUESTIONS

Yay for wanting to join our BH rewards program, AKA Club Beau (we mean, who wouldn't?!). This is your chance to be rewarded for loving and supporting Beau Hudson. If you have any Qs or need to know more details, we've got you covered.

It’s only the best club in town open exclusively to our besties (aka YOU) and is designed to thank you for loving Beau Hudson!

All you need to do is create an account here. If you already have an account, you’re instantly part of the club. If you have forgot your login or need to reset your password, simply click the link on the account login page here.

Oh so much!! Each Club Beau tier offers you a range of must-have Beau Hudson goodness. Aside from earing points as you spend ($1 = 1 point), every time you move up a tier you will be able to unlock exclusive benefits.

You will instantly be moved up a tier according to how much you spend (and redeem) within the year.

Step 1: Look for the pink bar along the bottom of our website and sign in (or you can log in via your account on the top right corner).

Step 2: If you have a coupon to redeem, it will show up as $$ to add to redeem. Alternatively, you can redeem at a checkout level.

Step 3: Click "redeem" to apply code to your cart (it will also be emailed to you).

Step 4: Get shopping! Your code will then appear in your cart (if not copy and paste).

Active Club Beau members receive 1 point for every $1 spent when they shop online.

Club Beau points are redeemable in the form of coupon codes to the value of $10 (100 coins accrued), $20 (200 coins accrued) or $30 (300 coins accrued) with no minimum spend, and $40 (400 coins accured with a minimum spend of $120 or more). Each coupon code is a unique code that starts with "CB" and is for use at the time of checkout.

Points can not be retrospectively added for past purchases whereby an account isn't active, set up or not signed in prior to placing an order.

Club Beau points and codes cannot be combined for a higher value or used in conjunction with any other promotional code.

You bet there is. Have a read of the below for all of the legal stuff.

Club Beau Membership Terms

Beau Hudson’s Club Beau rewards program (the “Program") is offered by Beau Hudson Ltd Pty. ("Company") to customers making purchases and to potential customers on www.beauhudson.co. Company will extend certain rewards as described in more detail herein, and additional offers may be introduced at any given time. These terms and conditions (hereinafter "Terms and Conditions") form the agreement (the "Agreement") between you ("Member") and Company with respect to the Program.

Members' Acceptance of Terms

By participating in the Program, Members agree to the terms and conditions, rules, regulations, policies and procedures of the Program, including, without limitation, these Terms and Conditions, including the provisions below dealing with mandatory arbitration of all disputes on an individual (i.e., non-class action) basis. Each Member is responsible for remaining knowledgeable about the Program Terms and Conditions. Company reserves the right to disqualify Members who have violated any of the Program Terms and Conditions. 

Company's Right To Change/Cancel Program

Company may alter, limit, modify or terminate the Program, the Program structure, any other feature of the Program, or these Terms and Conditions in its sole and absolute discretion at any time and in any manner without notice. Your continued participation in the Program will confirm your acceptance of such changes.

Membership Eligibility

The Program is open to Australian and International residents. Membership is limited to individuals only and is limited to one account per individual. Membership is not available to corporations, businesses, charities, partnerships, enterprises or anyone other than an individual.

Membership Enrolment

Individuals can enrol by creating an account at www.beauhudson.co. Member must provide information accurately and completely when creating an account. Company reserves the right to refuse membership to any customer who does not follow the enrolment procedures. Member should promptly advise Company of any changes to their personal account contact information, such as name, and/or email address, by visiting beauhudson.co and updating their Member account. Alternatively, Member can get in touch via customer service changes at info(at)beauhudson.co to make necessary account changes.

Program Communications

Company will communicate with Members about marketing via email, SMS and social media channels as well as the Company’s website beauhudson.co, including special Member promotions, offers and more. Company will also use these channels to communicate the Member’s tier status, notify Member of eligibility for a benefit, communicate Program changes and more. Please note that even if you opt out of receiving marketing or promotional communications, Company may continue to send you non-marketing or non-promotional emails, such as those about your account or our ongoing business relations.

Company is not responsible if you don’t notify us of any change of details, which may result in you not obtaining any Benefit or the loss or downgrade of your Club Beau tier status.

Returns

Upon the return of an item/s, the spend amount applied to tier status for the original purchase will be deducted from the Member's account. 

Eligible Purchases

Purchases of merchandise and/or services, after promotional offers have been applied, before shipping charges have been applied, made at beauhudson.co count towards Member’s Program tier status. The amount of a purchase made with a Beau Hudson gift card as method of payment will not be applied to Tier Level earnings. The purchase of a Beau Hudson gift card will be applied to Tier Level earnings. Additional items may be excluded from Tier Level accumulation at the sole discretion of Company.

Tier Status

Club Beau tier status is based solely on a customer’s total dollar spent using the email address registered with a loyalty account on beauhudson.co within the rolling year starting from January 1, 2022.

The criteria for each Tier are as follows and are subject to change at any time.

Tier 1 (Presh): Free to join up to $149AUD spend within the rolling year.
Tier 2 (Bestie): $150AUD - $1049AUD spend within the rolling year.
Tier 3 (BFF): $1050AUD or more lifetime spend within the rolling year.

Teir thresholds can change at any time at the discretion of Company.

Valid Email Address

A current, valid email address is required for a Member to be eligible for select benefits, offers and updates. Member must notify Company of change of email address by updating Member account information online. Member may forget the password to their account as often as they please.

Right To Revoke

Beau Hudson reserves the right to revoke the membership of any Member in the Program and/or revoke any or all benefits the Member may be entitled to, if in the sole and absolute discretion of Company, a Member abuses any of the Program privileges, fraudulently uses the Program, fails to comply with these Terms and Conditions or otherwise earns benefits through deception, forgery and/or fraud.

No Transfer

Program benefits may not be transferred, purchased, sold, assigned, auctioned or traded, including, without limitation, by death or as part of a domestic relations matter. Doing so will void the members Club Beau account. Benefits have no cash value and are not exchangeable for cash, gift cards or any form of monies.

Birthday Points

Birthday points will be rewarded on the day of the Customer's birthday, given their birthday has been updated in their loyalty account 30 days before their birthday. If their birthday is not updated 30 days before their birthday, Customers will receive their birthday voucher 30 days after they've signed up. The annual birthday points will be added to the Customer's account and is redeemable as normal points are. Points are only valid for use at beauhudson.co.

Terms of offer are subject to change.

All benefits offered to Members at any time are subject to change.

Conditions apply: ^Gift upon entry is valid one time per customer irrespective of how many times the BFF tier has be reached. Gift will be included in your next valid online order. Not valid in conjunction with any other offer. Gift availablity may vary and is subject to change at any time. Valid whilst stock lasts. **Free Express Shipping is currently only available for AUS addresses. Free Shipping option will appear at time of checkout if you have met the tier requirements.